Privacy Policy
Privacy Policy
Protecting your personal data is important to us. We process your personal data confidentially and in accordance with the applicable data protection regulations.
This privacy policy explains what data may be collected when you visit this website, contact us, use the contact forms, submit a card list through the “Sell your cards” section, or place an order through the online shop.
2. Controller
Dustin Roesler
HootCollect
Kulmgasse 44/6
1170 Vienna
Austria
Email: support@hootcollect.eu
Website: www.hootcollect.eu
3. Accessing the Website
When you visit this website, technical data may be processed automatically in order to ensure the stability, functionality, and security of the website. This may include, for example, information such as the date and time of access, browser information, operating system, referrer URL, IP address, and requested content.
This data is processed only to the extent necessary to operate the website securely and reliably.
4. Contact by Email
If you contact us by email, the data you provide will be processed for the purpose of handling your request and any follow-up communication.
- your name
- your email address
- the content of your message
- any additional information you provide voluntarily
Your data will only be used to process your request.
5. Contact Forms
If you use a contact form on this website, the data you enter will be processed for the purpose of handling your request and contacting you.
- name
- email address
- message content
- any other information you provide voluntarily
Your data will only be processed to the extent necessary to respond to your request and communicate with you.
6. “Sell your cards” Form
If you use the “Sell your cards” form, the information you submit will be processed for the purpose of reviewing your card list and contacting you with a possible offer.
- your name
- your email address
- the card list you submit
- any additional information you provide voluntarily
The submitted information will be used solely to evaluate your request and reply to you.
7. Orders and Online Shop
If you place an order through the online shop, the personal data necessary for processing the order will be processed.
- first and last name
- billing and shipping address
- email address
- order details
- product information
- shipping information
- communication related to the order
This data is processed only to the extent necessary for order handling, customer communication, and fulfillment of contractual obligations.
8. Shipping
For the purpose of delivering ordered goods, the data required for shipping and delivery may be processed and passed on as necessary within the scope of shipment handling.
Shipping is carried out exclusively via Ă–sterreichische Post or GLS, using the shipping method selected at checkout.
9. Social Media Links
This website contains links to external social media platforms, in particular:
- X
- TikTok
If you click one of these links, you leave this website and access the respective external platform. The respective provider is then responsible for data processing on that platform.
10. Cardmarket Link
This website may contain links to the Cardmarket platform.
If you click such a link, you leave this website and access the external Cardmarket website. The respective provider is then responsible for data processing on that platform.
11. Storage Period
Personal data is stored only for as long as necessary for the respective purpose, or for as long as legal retention obligations apply.
12. Your Rights
You have the right, within the framework of the applicable legal provisions, to:
- request information about your stored personal data
- request correction of inaccurate data
- request deletion of your data
- request restriction of processing
- object to the processing of your data
- receive your data in a portable format, where applicable
- lodge a complaint with the competent data protection authority
13. Data Security
We take appropriate technical and organizational measures to protect personal data against loss, misuse, unauthorized access, disclosure, alteration, or destruction.
14. Changes to This Privacy Policy
We reserve the right to update this privacy policy if necessary, for example if the website, legal requirements, or our services change.
